From e1835a7cc7fdc9f8322855bd6d262ade77715fe8 Mon Sep 17 00:00:00 2001 From: Andromeda Yelton Date: Wed, 9 May 2012 13:01:17 -0400 Subject: [PATCH] updating, including amazon and paypal language --- frontend/templates/faq.html | 150 ++++++++++++++++++++---------------- 1 file changed, 82 insertions(+), 68 deletions(-) diff --git a/frontend/templates/faq.html b/frontend/templates/faq.html index cf00df23..e3cdcd8c 100644 --- a/frontend/templates/faq.html +++ b/frontend/templates/faq.html @@ -7,7 +7,7 @@
Help! My question isn't covered in the FAQs!
-
Please email us at support@gluejar.com. Especially during our alpha phase, we want to make sure everything on the site runs as smoothly as possible. Thanks for helping us do that.
+
Please email us at support@gluejar.com. We want to make sure everything on the site runs as smoothly as possible. Thanks for helping us do that.
{% if location == 'basics' or location == 'faq' %}

Basics

@@ -16,7 +16,7 @@
What is Unglue.it?
-
Unglue.it is a a place for individuals and institutions to join together to give their favorite ebooks to the world. We work with rights holders to decide on fair compensation for releasing a free, legal edition of their traditionally published books, under Creative Commons licensing. Then everyone chips in to raise that sum. When the threshold is reached, we pay the rights holders; they issue an unglued digital edition; and you're free to read and share it, with everyone, on the device of your choice, worldwide.
+
Unglue.it is a a place for individuals and institutions to join together to give their favorite ebooks to the world. We work with rights holders to decide on fair compensation for releasing a free, legal edition of their already-published books, under Creative Commons licensing. Then everyone pledges toward that sum. When the threshold is reached (and not before), we collect the pledged funds and we pay the rights holders. They issue an unglued digital edition; you're free to read and share it, with everyone, on the device of your choice, worldwide.
What is Crowdfunding?
@@ -26,7 +26,7 @@ In other words, crowdfunding is working together to support something you love.
What does it cost?
-
Unglue.it is free to join. Most of the things you can do here -- discovering books, adding them them to your wishlist, commenting, sharing -- are free too. If you choose to support a campaign, you may pledge whatever amount you're comfortable with.

+
Unglue.it is free to join. Most of the things you can do here -- discovering books, adding them them to your wishlist, commenting, sharing -- are free too. If you choose to support a campaign, you may pledge whatever amount you're comfortable with. Your credit card will only be charged if the campaign reaches its goal price.

If you're a rights holder, starting campaigns is free, too. You only pay Unglue.it if your campaign succeeds. For the basics on campaigns, see the FAQ on Campaigns; for more details, see the FAQ for Rights Holders.
@@ -40,9 +40,9 @@ To fund a campaign, you'll need a valid credit card. To start a campaign, you'l
No. When you unglue a book, the copyright stays with its current owner.

-Ungluing involves licensing rights, just like traditional publishing transactions. We use Creative Commons licenses to make ebooks available to the world while respecting and protecting copyright.

+Just like many traditional publishing transactions, ungluing is about licensing rights. We use Creative Commons licenses to make ebooks available to the world while respecting and protecting copyright.

-If you are a copyright holder, you will retain your copyright when you unglue a book. CC licenses are non-exclusive, so you also retain the right to enter into separate licensing agreements. You can read more about these licenses at the Creative Commons FAQ.
+If you are a copyright holder, you retain your copyright when you unglue a book. Creative Commons licenses are non-exclusive, so you also retain the right to enter into separate licensing agreements. You can read more about these licenses at the Creative Commons FAQ.
If I'm a rights holder and I unglue my book, does that mean I can never make money from it again?
@@ -52,32 +52,39 @@ For some examples of how authors and publishers have made free ebooks work for t
Why do rights holders want to unglue their books?
-
Lots of reasons! Unglued ebooks may be part of a marketing strategy to publicize other books or increase the value of an author's brand. Or they may be books that are no longer selling through conventional channels, and ungluing them is a low-risk way to get some extra value out of them. Or ungluing provides a simple digital strategy that pays for itself. Or the books may have been written to advance a cause, add to the public conversation, or increase human knowledge. Or maybe the author wants to leave a legacy that enriches everyone, now and in the future. After all, books succeed by having readers.
+
+Lots of reasons:

+To publicize their other books, gain new fans, or otherwise increase the value of an author's brand.

+To get income from books that are no longer in print.

+To have a digital strategy that pays for itself, even if they don't have expertise in producing ebooks.

+To advance a cause, add to the public conversation, or increase human knowledge.

+To leave a legacy that enriches everyone, now and in the future. +
Does Unglue.it publish books? Can I self-publish here?
-
No. Unglue.it dedicated to licensing works to the public commons, not publishing them or owning rights. We work for books that have been published in other ways. We are NOT a publisher ourselves.
+
No. Unglue.it dedicated to licensing works to the public commons, not publishing them or owning rights. We work for books that have been published in other ways. We are not a publisher ourselves.
What's a rights holder? How can I tell if I'm one?
-
A rights holder is the person (or entity) that holds the legal right to copy, distribute, or sell a book in some way. There may be one entity with all the rights to a work, or the rights may be split up among different entities: for example, one who publishes the print edition in the United States, another who publishes the print edition in the EU, another who holds electronic rights, et cetera. For ungluing purposes, the rights holder is an entity who has uncontested worldwide commercial rights to a work.

+
A rights holder is the person (or entity) that holds the legal right to copy, distribute, or sell a book in some way. There may be one entity with all the rights to a work, or the rights may be split up among different entities: for example, one who publishes the print edition in the United States, another who publishes the print edition in the EU, another who holds electronic rights, et cetera. For ungluing purposes, the rights holder is the entity who has uncontested worldwide commercial rights to a work.

If you have written a book and not signed any contracts about it, you hold all the rights. If you have signed a contract with a publisher to produce, distribute, publish, or sell your work in a particular format or a particular territory, whether or not you still hold rights depends on the language of that contract. We encourage you to check your contracts. It may be in your interest to explore launching an Unglue.it campaign jointly with your publisher.

If you haven't written a book but you have had business or family relationships with someone who has, it's possible that you are a rights holder (for instance, you may have inherited rights from the author's estate, or your company may have acquired them during a merger). Again, this all depends on the specific language of your contracts. We encourage you to read them closely. Unglue.it cannot provide legal advice.

If you believe you are a rights holder and would like to discuss ungluing your works, please contact us at rights@gluejar.com.
I know a book that should be unglued.
-
Great! Find it in our database (using the search box above) and add it to your wishlist, so we know it should be on our list, too. You can also contact us at rights@gluejar.com
+
Great! Find it in our database (using the search box above) and add it to your wishlist, so we know it should be on our list, too. And encourage your friends to add it to their wishlists. The more wishlists a book is on, the more appealing it is for rights holders to launch an ungluing campaign. You can also contact us at rights@gluejar.com.
I know a book that should be unglued, and I own the commercial rights.
-
Fabulous! Please refer to the FAQ for Rights Holders and then contact us at rights@gluejar.com.
+
Fabulous! Please refer to the FAQ for Rights Holders and then contact us at rights@gluejar.com. Let's talk.
Is there a widget that can be put on my own site to share my favorite books or campaigns?
Yes! Every book page has an "Embed" option. Click that and copy/paste the HTML code wherever you like.
-
What is Open Access or Creative Commons versus PD?
+
What is Open Access versus Creative Commons versus public domain?
Eric Hellman has written a series of articles about how Open Access can apply to ebooks. The first is on his blog.
{% endif %} @@ -86,7 +93,7 @@ If you believe you are a rights holder and would like to discuss ungluing your w
I forgot my password. What do I do?
-There's a forgot your password link at the bottom of the sign in page. Enter the email address you use for your account and we'll send you an email to help you reset your password. +Click on this forgot your password link (you can also find it at the bottom of the sign in page). Enter the email address you use for your account and we'll send you an email to help you reset your password.
I never received an activation email after I signed up, or my activation email isn't working. What do I do?
@@ -94,40 +101,36 @@ There's a forgot your password link at t
How do I connect my Twitter, Facebook, GoodReads, and/or LibraryThing accounts? How can I link to my personal web site?
-
Click on "My Profile" near the top of your user profile page. (If you're logged in, your profile page is here.) Some new options will appear. You can enter your personal URL and your LibraryThing username here. There are one-click options to connect your Twitter, Facebook, and GoodReads accounts. (You'll be asked to log in to those accounts, if you aren't logged in already.) Make sure to click on "Save Settings".
+
Click on "My Profile" near the top of your user profile page. (If you're logged in, your profile page is here.) Some new options will appear. You can enter your personal URL and your LibraryThing username here. There are one-click options to connect your Twitter, Facebook, and GoodReads accounts. (You'll be asked to log in to those accounts, if you aren't logged in already.) Make sure to click "Save Settings".
Why should I connect those accounts?
-
If you connect your Facebook or Twitter accounts, we'll use your user pics from those sites for your avatar here. If you connect LibraryThing or GoodReads, you can import your books there onto your wishlist here, using the My Profile area. And we'll display book-specific and you-specific links to those sites for you.
+
If you connect your Facebook or Twitter accounts, we'll use your user pics from those sites for your avatar here. If you connect to LibraryThing or GoodReads, you can import your books there onto your wishlist here, using the My Profile area. And we'll display book-specific and you-specific links to those sites for you.
I don't want to connect my accounts. Do I have to?
Nope.
-
How can I change my profile name or password?
+
How can I change my profile name or password, or the email address associated with my account?
-
At the bottom of every page there's a link to an account editing page where you can change your profile name and password.
+
At the bottom of every page there's a link to an account editing page where you can change your profile name, password, and email.
{% comment %} -We have no functionality for these at this time. Should we? -
How can I change the email address associated with my account?
- -
TBA
- +We have no functionality for this at this time. Should we?
How do I delete my account?
TBA
{% endcomment %} -
How do I unsubscribe from or adjust which emails I receive?
+
How do I subscribe to, or unsubscribe from, emails I receive from Unglue.it?
-
We're in the process of building out our notification system, including ways for you to control which notifications you receive, but we haven't finished that yet.

+
Make sure you're logged in and go to the Notification Settings page.

If you receive our newsletter, there's a link at the bottom of every message to manage your preferences. If you don't and would like to, you can sign up here.
Is my personal information shared?
-
Short version: no. You may share information with Rights Holders so they can deliver premiums to you, but this is not required. For the long version, please read our privacy policy. +
Short version: no. You may share information with Rights Holders so they can deliver premiums to you, but this is not required. We do use third-party providers to support some of our business functions, but they are only allowed to use your information in order to enable your use of the service. For the long version, please read our privacy policy.
{% endif %} {% if sublocation == 'company' or sublocation == 'all' %} @@ -135,11 +138,11 @@ If you receive our newsletter, there's a link at the bottom of every message to
How can I contact Unglue.it?
-
For support requests, support@gluejar.com. For general inquiries, use our Ask Questions Frequently account, aqf@gluejar.com. For rights inquiries, rights@gluejar.com.
+
For support requests, support@gluejar.com. For general inquiries, use our Ask Questions Frequently account, aqf@gluejar.com. For rights inquiries, rights@gluejar.com. Media requests, press@gluejar.com
Who is Unglue.it?
-
We are a small group that believes strongly that ebooks can make the world richer in new and diverse ways, and that we all benefit from the hard work of their creators. We come from the worlds of entrepreneurship, linked data, physics, publishing, education, and library science, to name a few. You can learn more about us at our personal home pages (linked above) or the team page of our corporate site.
+
We are a small group that believes strongly that ebooks can make the world richer in new and diverse ways, and that we all benefit from the hard work of their creators. We come from the worlds of entrepreneurship, linked data, physics, publishing, education, and library science, to name a few. You can learn more about us at our about page or our Unglue.it supporter profiles: Eric Hellman, Amanda Mecke, Raymond Yee, and Andromeda Yelton.
Are you a non-profit company?
@@ -147,7 +150,7 @@ If you receive our newsletter, there's a link at the bottom of every message to
Why does Unglue.it exist?
-
Because legal stickiness means you can't reliably lend or share your ebooks, borrow them from the library, or read them on the device of your choice. Because -- like public radio -- ebooks are expensive to create but cheap to distribute, so covering their fixed costs and reasonable profit up front can be an appealing system for authors, publishers, readers, and libraries. Because we all have books we love so much we'd like to give them to the world.
+
Because legal stickiness means you can't reliably lend or share your ebooks, borrow them from the library, or read them on the device of your choice. Because -- like public radio -- ebooks are expensive to create but cheap to distribute, so covering their fixed costs and reasonable profit up front can be an appealing system for authors, publishers, readers, and libraries. Because we all have books we love so much we want to give them to the world.
{% endif %} {% endif %} @@ -167,7 +170,7 @@ These need to be put in proper order. Also this should be broken down into the
How can I claim a work for which I am the rights holder?
-
On every book page there is a Details tab. If you have a signed Platform Services Agreement on file, one of the options on the Details tab will be "Claim This Work". If you represent more than one rights holder, choose the correct one for this work and click "Claim".

If you expect to see that and do not, either we do not have a PSA from you yet, or we have not yet verified and filed it. Please contact us at rights@gluejar.com.
+
On every book page there is a Rights tab. If you have a signed Platform Services Agreement on file, one of the options on the Rights tab will be "Claim This Work". If you represent more than one rights holder, choose the correct one for this work and click "Claim".

If you expect to see that and do not, either we do not have a PSA from you yet, or we have not yet verified and filed it. Please contact us at rights@gluejar.com.
Why should I claim my works?
@@ -190,11 +193,11 @@ If you want to find an interesting campaign and don't have a specific book in mi
Can a campaign be edited after launching?
-
Yes. In fact, rights holders are encouraged to update their supporters about the progress of the campaign. (For an example of exceptionally successful updates, check out Rich Burlew's Kickstarter campaign, which grossed over a million dollars, in part because of his frequent and creative communication and improvements to the rewards being offered.) Note that the campaign's deadline cannot be changed and its threshold may not be increased.
+
Yes. In fact, rights holders are encouraged to update their supporters about the progress of the campaign. (For an example of exceptionally successful updating, check out Rich Burlew's Kickstarter campaign, which grossed over a million dollars, in part because of his frequent and creative communication and improvements to the rewards being offered.) Note that the campaign's deadline cannot be changed and its threshold may not be increased, though it may be lowered.
Can campaigns be edited after funding is completed?
-
Yes. Again, while the deadline and threshold cannot be changed, rights holders are encouraged to add thank-you messages for supporters and update them on the progress of ebook conversion (if needed).
+
Yes. Again, while the deadline cannot be changed and the threshold cannot be increased, rights holders are encouraged to add thank-you messages for supporters and update them on the progress of ebook conversion (if needed).
What is a campaign page?
@@ -204,17 +207,17 @@ If you want to find an interesting campaign and don't have a specific book in mi {% if sublocation == 'supporting' or sublocation == 'all' %}

Supporting Campaigns

-
How do I pledge? Do I need a PayPal account?
+
How do I pledge? Do I need an Amazon account?
-
There's a Support button on all campaign pages, or you can just click on the premium you'd like to receive. You'll be asked to select your premium and specify your pledge amount, and then you'll be taken to PayPal to complete the transaction. While you may certainly use your PayPal account if you have one, you do not need one; you can use your credit card normally.
+
There's a Support button on all campaign pages, or you can just click on the premium you'd like to receive. You'll be asked to select your premium and specify your pledge amount, and then you'll be taken to Amazon to complete the transaction. While you may certainly use your Amazon account if you have one, you do not need one; you can use your credit card normally.
When will I be charged?
-
In most cases, your account will be charged by the end of the next business day after the success of a campaign. If a campaign doesn't succeed, you won't be charged.
+
In most cases, your account will be charged by the end of the next business day after a campaign succeeds. If a campaign doesn't succeed, you won't be charged.
What if I want to change or cancel a pledge?
-
You can modify your pledge by going to the book's page and clicking on the "Change Pledge" button. (The "Support" button you clicked on to make a pledge is replaced by the "Change Pledge" button after you pledge.)
+
You can modify your pledge by going to the book's page and clicking on the "Modify Pledge" button. (The "Support" button you clicked on to make a pledge is replaced by the "Modify Pledge" button after you pledge.)
What happens to my pledge if a campaign does not succeed?
@@ -258,7 +261,7 @@ Rights holders are encouraged to offer additional premiums to engage supporters'
Is there a minimum or maximum for how much a premium can cost?
-
There's a $1 minimum and a $2000 maximum (this is the largest transaction we can authorize through PayPal).
+
There's a $1 minimum and a $2000 maximum (due to transaction size limits imposed by our payment processor).
{% endif %} {% endif %} @@ -279,11 +282,11 @@ Unglued ebooks are a win-win solution for readers, libraries, and authors, publi
How much does a book cost?
-
The author or publisher set a price for giving the book to the world. Once you and your fellow ungluers raise enough money to meet that price, the Unglued ebook is available at no charge, for everyone, everywhere!
+
The author or publisher sets a price for giving the book to the world. Once you and your fellow ungluers raise enough money to meet that price, the unglued ebook is available at no charge, for everyone, everywhere!
Will Unglue.it have campaigns for all kinds of books?
-
Yes. You choose what books to wishlist and what books to support. Your passion will drive the campaigns. We aim to host campaigns for diverse subjects genres, from romance novels to poetry, from history to medicine, from the lectures of famous scentists to your favorite chapter book when you were 8 years old.
+
Yes. You choose what books to wishlist and what books to support. Your passion will drive the campaigns. We aim to host campaigns for diverse subjects and genres, from romance novels to poetry, from history to medicine, from the lectures of famous scentists to your favorite chapter book when you were 8 years old.
Will you raise money for books already for sale as an ebook?
@@ -305,23 +308,24 @@ Unglued ebooks are a win-win solution for readers, libraries, and authors, publi {% if sublocation == 'using' or sublocation == 'all' %}

Using Your Unglued Ebook

-
What can I do, legally, with an unglued ebook? What can I NOT do?
-
All unglued ebooks are released under a Creative Commons license. Unless otherwise specified for specific books, we use the Creative Commons Attribution-NonCommercial-NoDerivatives license (CC BY-NC-ND) license. The specific Creative Commons license is chosen by the rights holder.

+
What can I do, legally, with an unglued ebook? What can I not do?
+
All unglued ebooks are released under a Creative Commons license. Unless otherwise indicated for specific books, we use the Creative Commons Attribution-NonCommercial-NoDerivatives license (CC BY-NC-ND) license. The rights holder chooses which Creative Commons license to apply.

-This means that you can: make copies; keep them for as long as you like; shift them to other formats (like .mobi or PDF); share them with friends or on the internet; download them for free.

+Creative Commons licenses mean that you can: make copies; keep them for as long as you like; shift them to other formats (like .mobi or PDF); share them with friends or on the internet; download them for free.

-Under NC (non-commercial) licenses, you cannot: sell them, or otherwise use them commercially, without permission from the rights holder.

+Under NC (non-commercial) licenses, you cannot: sell unglued ebooks, or otherwise use them commercially, without permission from the rights holder.

Under ND (no derivatives) licenses, you cannot: make derivative works, such as translations or movies, without permission from the rights holder;

-Under all CC licenses, you cannot: remove the author's name from the book, or otherwise pass it off as someone else's work; or remove or change the CC license.
+Under all CC licenses (except CC0), you cannot: remove the author's name from the book, or otherwise pass it off as someone else's work; or remove or change the CC license.
What does non-commercial mean under Creative Commons?
-
Creative Commons doesn't define "commercial" very well. So as part of the Unglue.it process, ungluing rights holders agree that "For purposes of interpreting the CC License, Rights Holder agrees that 'non-commercial' use shall include, without limitation, distribution by a commercial entity without charge for access to the Work."
+
Creative Commons doesn't define "commercial" very well. So as part of the Unglue.it process, ungluing rights holders agree that "For purposes of interpreting the CC License, Rights Holder agrees that 'non-commercial' use shall include, without limitation, distribution by a commercial entity without charge for access to the Work."

+Unglue.it can't provide legal advice about how to interpret Creative Commons licenses, and we encourage you to read about the licenses yourself and, if necessary, seek qualified legal advice.
Are the unglued ebooks compatible with my device? Do I need to own an ereader, like a Kindle or a Nook, to read them?
-
Unglued ebooks are distributed with NO DRM, so they'll work on Kindle, iPad, Kobo, Nook, Android, Mac, Windows, Linux... you get the idea. Whether you have an ereader, a tablet, a desktop or laptop computer, or a smartphone, there are reading apps that work for you. Ebook editions issued through unglue.it will be available in EPUB, MOBI, and/or PDF to make it easy for you. If the format available today don't work in the future, anyone will be able to shift unglued books to a formats that will continue to work for our chldren's children.
+
Unglued ebooks are distributed with NO DRM, so they'll work on Kindle, iPad, Kobo, Nook, Android, Mac, Windows, Linux... you get the idea. Whether you have an ereader, a tablet, a desktop or laptop computer, or a smartphone, there are reading apps that work for you. Ebook editions issued through Unglue.it will be available in ePub format. If this format doesn't work for you, today or in the future, you are welcome to shift unglued books to one that does, and to copy and distribute it in that format.
Do I need to have a library card to read an unglued ebook?
@@ -329,7 +333,7 @@ Under all CC licenses, you cannot: remove the author's name from the boo
How long do I have to read my unglued book? When does it expire?
-
It doesn't! You may keep it as long as you like. There's no need to return it, and it won't stop working after some deadline.
+
It doesn't! You may keep it as long as you like. There's no need to return it, and it won't stop working after some deadline. You own it.
I love my unglued ebook and I want to loan it to my friends. Can I?
@@ -338,7 +342,7 @@ Just don't sell, adapt, or abridge it without checking the license. All unglued
Will I be able to dowload an unglued ebook directly from Unglue.it?
-
Unglue.it will provide links to places where you can find unglued and public domain ebooks. We will not host them ourselves. We encourage you to look for them at bookstores, libraries, literary blogs, social reading sites, and all kinds of places people go to read and talk about books. You don't need our permission to host a free unglued ebook on your own site.
+
Unglue.it will provide links to places where you can find unglued and public domain ebooks (look at the book's page for specifics). We will not host them ourselves. We encourage you to look for them at bookstores, libraries, literary blogs, social reading sites, and all kinds of places people go to read and talk about books. You don't need our permission to host a free unglued ebook on your own site.
{% endif %} {% if sublocation == 'copyright' or sublocation == 'all' %} @@ -354,13 +358,13 @@ Just don't sell, adapt, or abridge it without checking the license. All unglued Unglue.it signs agreements assuring the copyright status of every work we unglue, so you can be confident when reading and sharing an unglued ebook. -
Unglue.it lists a book that I know is already CC licensed or available in the public domain. How can I get the link included?
+
Unglue.it lists a book that I know is already Creative Commons licensed or available in the public domain. How can I get the link included?
-
If you are logged in to Unglue.it, the "Details" page for every work lists the edition we know about. There a link for every edition that you can use to tell us about CC or public domain douwnloads.
+
If you are logged in to Unglue.it, the "Rights" page for every work lists the edition we know about. There a link for every edition that you can use to tell us about Creative Commons or public domain downloads. We do require that these books be hosted at certain known, reputable repositories: Internet Archive, Wikisources, Hathi Trust, Project Gutenberg, or Google Books.
{% endif %} {% endif %} -{% if location == 'rightsholders' %} +{% if location == 'rightsholders' or location == 'faq' %}

For Rights Holders

{% if sublocation == 'authorization' or sublocation == 'all' %}

Becoming Authorized

@@ -432,19 +436,20 @@ We strongly encourage you to include video. You can upload it to YouTube and em
We're developing a social media toolkit for rights holders. Please tell us what you think should be in it so we can serve you better: support@gluejar.com. In the meantime we're happy to help you one-on-one, at the same address.
Can I contact my supporters directly?
-
We will not provide you contact information, except as needed to fulfill premiums after successful campaigns. Supporters may voluntarily disclose certain contact information (such as Twitter handles) on their profile pages. We encourage you to be thoughtful in your use of this information. Supporters have likely provided it as a way to connect with other like-minded people, not as a marketing tool, so please engage with it in that spirit.
+
We will not provide you contact information, except as needed to fulfill premiums after successful campaigns. Supporters may voluntarily disclose certain contact information (such as Twitter handles) on their profile pages. We encourage you to be thoughtful in your use of this information. Supporters have likely provided it as a way to connect with other like-minded people, not as a marketing tool, so please engage with it in that spirit.

+If you are running a campaign, any updates to that campaign will be automatically emailed to your supporters, unless they have opted out of receiving those notifications. We encourage you to use campaign page updates to engage and recognize your supporters.
How do I get feedback from supporters or fans about my campaign?
Ask them!

-Also, pay attention to places they're talking about your campaign. This might be the Comments tab, a hashtag on Twitter, the comments section of your blog, a forum on your web site, your Facebook page, et cetera. Read these spaces regularly to see what people are saying, and to participate in the conversation.
+Also, pay attention to places they're talking about your campaign. This might be the Comments tab, a hashtag on Twitter, the comments section of your blog, a forum on your web site, your Facebook page, et cetera. You can use your campaign pitch to point them to these spaces, too. Read them regularly to see what people are saying, and to participate in the conversation.
How do I share my campaign?
-
On every campaign page, you can generate a widget that you can embed wherever you like. There are also links to share the page via email and social networks.

+
On every campaign page, you can generate an HTML widget that you can embed wherever you like. It will automatically be updated with your campaign's progress. There are also links to share the page via email and social networks.

-Have other ways you want to share? Your own blog, newsletter, or social media presence? Your friends, and their friends? Media contacts? Go for it!

+Have other ways you want to share? Your own blog, newsletter, or social media presence? Your friends, and their friends? Professional associations? Media contacts? Go for it!

Need more ideas? We're happy to work with rights holders personally to craft a campaign strategy.
@@ -460,9 +465,9 @@ Need more ideas? We're happy to work with rights holders personally to craft a {% if sublocation == 'conversion' or sublocation == 'all' %}

Ebook Conversion

-
I am a copyright holder. Do I need to already have a digital file for a book I want to nominate for a pledge drive?
+
I am a copyright holder. Do I need to already have a digital file for a book I want to unglue?
-
No. You may run campaigns for any of your books, even those that exist only in print copies or are out of print. Any print book can be scanned to create a digital file that can then become an ePub unglued ebook.
+
No. You may run campaigns for any of your books, even those that exist only in print copies or are out of print. Any print book can be scanned to create a digital file that can then become an ePub-format unglued ebook.
Will Unglue.it scan the books and produce ePub files?
@@ -470,12 +475,20 @@ Need more ideas? We're happy to work with rights holders personally to craft a
Will Unglue.it raise money to help pay for conversion costs?
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Yes. Your campaign target should include conversion costs.
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Your campaign target should include conversion costs.
{% endif %} {% if sublocation == 'funding' or sublocation == 'all' %}

Funding

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Is a PayPal account required to launch a campaign?
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Unglue.it prefers that rights holders have PayPal accounts as it will simplify the process of paying you when a campaign succeeds. If you do not have a PayPal account, please address this with us before signing the Platform Services Agreement and we'll find a way to make sure you can be paid. There may be an additional cost to receive funds other than through Paypal.
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Yes. Paypal requires that recipients of pledge funds have a Paypal account. While Unglue.it is not using Paypal as its payment processor at launch, we may do so later, and we require that rights holders have Paypal accounts so that we will be in compliance with Paypal terms at that time. If you do not have a Paypal account, please address this with us before signing the Platform Services Agreement and we'll find a way to make sure you can be paid. There may be an additional cost to receive funds other than through Paypal.
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Is an Amazon account required to launch a campaign?
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No. When Unglue.it receives funds pledged through Amazon, we can cut a check to rights holders when a campaign succeeds.
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Why does this FAQ mention both Amazon and Paypal? Who's the payment processor?
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At launch, we are processing pledges with Amazon Payments. In the future, we may add Paypal as an option, or switch over to it entirely. While Paypal offers several important advantages, we have found it easier to get the site up and running with Amazon. Therefore we're using an Amazon back end right now, but keeping open the option of using Paypal in the future.

+For more information on Unglue.it's decision-making process with regard to payment processors, please read our blog post on Amazon and Paypal.
Are a funding goal and deadline required?
Yes.
@@ -488,11 +501,11 @@ Need more ideas? We're happy to work with rights holders personally to craft a
Are contributions refundable?
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No. Once a campaign to which you have pledged succeeds, your credit card will be charged the full amount of your pledge nonrefundably. However, you will not be charged until, and unless, the campaign succeeds. Before that time you may modify or cancel your pledge without charge.
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Unglue.it cannot refund contributions. Once a campaign succeeds, supporters' credit cards will be charged the full amount of their pledge nonrefundably. However, they will not be charged until, and unless, the campaign succeeds. Before that time they may modify or cancel their pledges without charge.
What if an ungluer contests a charge?
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Unglue.it uses Paypal for payment and Paypal users may contest charges. Unglue.it is not liable for this and rights holders are liable for any chargebacks. We encourage rights holders to provide clear, timely communication to their supporters throughout the campaign to ensure they remember what they pledged to and why.
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Ungluers may contest charges, either with the payment processor or with their credit card issuer. Unglue.it is not liable for this and rights holders are liable for any chargebacks. We encourage rights holders to provide clear, timely communication to their supporters throughout the campaign to ensure they remember what they pledged to and why.
What happens if a supporter's credit card is declined?
@@ -508,29 +521,30 @@ Need more ideas? We're happy to work with rights holders personally to craft a
After a campaign succeeds, when and how will I be paid?
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After we reach the threshold price Unglue.it will issue you a closing memo, which will cover your gross and net proceeds. Supporters' money will be put in escrow (through PayPal) until you deliver an ePub file meeting Unglue.it's quality standards, at which point payment will be released to you via your PayPal account. If Unglue.it does not receive a suitable ePub file within 90 days, we will deduct conversion costs from your funds and release the rest to you.
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After we reach the threshold price Unglue.it will issue you a closing memo, which will cover your gross and net proceeds. Unglue.it will hold the proceeds until you deliver an ePub file meeting Unglue.it's quality standards, at which point Unglue.it will send you a check. If Unglue.it does not receive a suitable ePub file within 90 days, we will deduct conversion costs from your funds and release the rest to you.
What happens if my campaign reaches its funding goal before its deadline? Can campaigns raise more money than their goal?
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Campaigns are scheduled to close at midnight eastern time of the day when they hit their funding threshold. They may continue accruing funding up to that time, including funds over their goal.
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Campaigns are scheduled to close at midnight Eastern (US) time of the day when they hit their funding threshold. They may continue to accrue pledges up to that time, including funding past their goal.
What fees does Unglue.it charge?
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When a campaign succeeds, Unglue.it will deduct a 6% commission on the funds raised. PayPal also charges a small percentage fee on each transaction. If you do not have a suitable ePub version of your book available, you will also need to cover conversion costs; please price this into your goal for a campaign. Details are spelled out in the Platform Services Agreement that rights holders must sign before launching an Unglue.it campaign.
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When a campaign succeeds, Unglue.it will deduct a 6% commission on the funds raised. Our payment processor also charges a small percentage fee on each transaction, plus (where relevant) currency conversion costs. If you do not have a suitable ePub version of your book available, you will also need to cover ebook conversion costs; please price this into your goal for a campaign. Details are spelled out in the Platform Services Agreement that rights holders must sign before launching an Unglue.it campaign.
Does it cost money to start a campaign on Unglue.it?
No.
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Will PayPal send me a 1099-K tax form?
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Will I receive a 1099-K tax form?
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Yes, Unglue.it will issue you one as required by law.
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Paypal issues 1099-K tax forms as required by law.
{% endif %} {% if sublocation == 'rights' or sublocation == 'all' %}

Rights

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If I am an author with my book still in print, can I still start a Campaign to unglue it?
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If I am an author with my book still in print, can I still start a campaign to unglue it?
This depends entirely on your original contract with your publisher. You should seek independent advice about your royalty clauses and the "Subsidiary Rights" clauses of your contract. The Authors' Guild provides guidance for its members.
@@ -542,17 +556,17 @@ Need more ideas? We're happy to work with rights holders personally to craft a
We can't interpret your particular contract regarding subsidiary rights and your ability to use a Creative Commons license. Please seek qualified independent advice regarding the terms of your contract. In any event, you will also want the author to cooperate with you on a successful fundraising campaign, and you can work together to meet the warranties of the PSA.
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Is the copyright holder the same as a Rights Holder?
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Are the copyright holder, and the rights holder who is eligible to start an Unglue.it cmapaign, the same person?
Not necessarily. If you are the author and copyright holder but have a contract with a publisher, the publisher may be the authorized Rights Holder with respect to commercial rights, and they may be able to sign a licensing agreement on your behalf. Again, you must get advice about your individual contract, especially subsidiary rights clauses and exclusivity.
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Can I offer a book to be Unglued even if I cannot include all the illustrations from the print edition?
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Can I offer a book to be unglued even if I cannot include all the illustrations from the print edition?
Yes. If permission to reprint cannot not be obtained for items such as photographs, drawings, color plates, as well as quotations from lyrics and poetry, we can produce an unglued edition which leaves them out. You must indicate the difference between the editions on your Campaign page.
What impact does ungluing a book have on the rights status of my other editions?
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The Creative Commons licenses are non-exclusive. They will apply only to the unglued edition, not to the print, audio, or any other editions. They does not affect the rights status of those other editions. If you use the no-derivative, non commercial license (CC BY-NC-ND), no one else may sell your book or make derivatives unless you give them permission to do so.
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The Creative Commons licenses are non-exclusive. They will apply only to the unglued edition, not to the print, audio, or any other editions. They does not affect the rights status of those other editions. If you use the no-derivative, noncommercial license (CC BY-NC-ND), no one else may sell your book or make derivatives unless you give them permission to do so.
Can an Unglued Ebook be issued only in the US?