From abea3a67de5815ecd9cdb88e38bc97f1bedc4a35 Mon Sep 17 00:00:00 2001 From: Andromeda Yelton Date: Mon, 1 Oct 2012 09:12:40 -0400 Subject: [PATCH] updating handling of premiums and anonymity --- frontend/templates/faq.html | 29 +++++++++++++++-------------- 1 file changed, 15 insertions(+), 14 deletions(-) diff --git a/frontend/templates/faq.html b/frontend/templates/faq.html index 3edf214a..1f6572a4 100644 --- a/frontend/templates/faq.html +++ b/frontend/templates/faq.html @@ -141,7 +141,7 @@ If you receive our newsletter, there's a link at the bottom of every message to
Is my personal information shared?
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Short version: no. You may share information with Rights Holders so they can deliver premiums to you, but this is not required. We do use third-party providers to support some of our business functions, but they are only allowed to use your information in order to enable your use of the service. For the long version, please read our privacy policy. +
Short version: no, except as absolutely required to deliver services you have opted into. If you have pledged to a campaign and are owed a premium, we will share your email with rights holders so that they can deliver premiums to you; you are not required to share any further information and they are required to comply with our privacy policy in handling your information. We do use third-party providers to support some of our business functions, but they are only allowed to use your information in order to enable your use of the service. For the long version, please read our privacy policy. {% endif %} {% if sublocation == 'company' or sublocation == 'all' %} @@ -220,7 +220,7 @@ If you want to find an interesting campaign and don't have a specific book in mi
How do I pledge?
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There's a Support button on all campaign pages, or you can just click on the premium you'd like to receive. You'll be asked to select your premium and specify your pledge amount, and then enter your credit card information.
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There's a Support button on all campaign pages, or you can just click on the premium you'd like to receive. You'll be asked to select your premium and specify your pledge amount; choose how you'd like to be acknowledged, if your pledge is $25 or more; and enter your credit card information.
When will I be charged?
@@ -234,9 +234,18 @@ If you want to find an interesting campaign and don't have a specific book in mi
Your credit card will only be charged when campaigns succeed. If they do not, your pledge will expire and you will not be charged.
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How will I be recognized for my support?
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Pledgers are indicated on the book's page. In addition, when ungluing campaigns are successful, you'll be acknowledged in the unglued ebook as follows:
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  • $25+ // Your name under "supporters" in the acknowledgements section.
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  • $50+ // Your name and link to your profile page under "benefactors"
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  • $100+ // Your name, link, and a dedication of your choice (140 characters max) under "bibliophiles"
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Can people contribute anonymously?
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We intend to implement this feature, but have not yet done so.
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Yes. Anonymous donors are included in the total count of supporters, but their names and links are not included in the acknowledgements.
If I have pledged to a suspended or withdrawn campaign, what happens to my pledge?
@@ -256,19 +265,11 @@ If you want to find an interesting campaign and don't have a specific book in mi
Are premiums required?
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Yes. All campaigns have a required set of premiums, as follows:

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  • $1 // The unglued ebook delivered to your inbox.
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  • $25 // Your name under "supporters" in the acknowledgements section.
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  • $50 // Your name and link of your choice under "benefactors"
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  • $100 // Your name, link of your choice, and a brief message (140 characters max) under "bibliophiles"
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- -Rights holders are encouraged to offer additional premiums to engage supporters' interest.
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No, but they're strongly encouraged.
Who creates the premiums for each campaign?
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Unglue.it determines the required premiums; the rights holder determines any additional premiums for a campaign.
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The rights holder.
Is there a minimum or maximum for how much a premium can cost?
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What should I offer as premiums?
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In addition to the required set of Unglue.it premiums, you're encouraged to sweeten the deal for your supporters by offering special premiums. Think about things that uniquely represent yourself or the work, that are appealing, and that you can deliver quickly and within your budget. For example, authors could consider offering skype sessions as premiums for libraries or schools that might want to plan an event around the unglued book.
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Anything you think will get ungluers excited about supporting your work. Think about things that uniquely represent yourself or the work, that are appealing, and that you can deliver quickly and within your budget. For example, authors could consider offering Skype sessions as premiums for libraries or schools that might want to plan an event around the unglued book. And, of course, physical or digital editions of your other books are always popular.
What can be offered as a premium? What items are prohibited as premiums?