replace email support links with form
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{% extends "base.html" %}
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{% extends "base.html" %}
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{% load url from future %}
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{% block content %}
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{% block content %}
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<div class="js-main">
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<div class="js-main">
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<h1>Oops! This page does not exist.</h1>
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<h1>Oops! This page does not exist.</h1>
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<p>Should it? Send us feedback: <a href="mailto:support@gluejar.com">support@gluejar.com</a>.</p>
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<p>Should it? <a href="{% url 'feedback' %}">Send us feedback </a>.</p>
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</div>
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</div>
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{% endblock %}
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{% endblock %}
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@ -1,10 +1,10 @@
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{% extends "base.html" %}
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{% extends "base.html" %}
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{% load url from future %}
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{% block content %}
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{% block content %}
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<div class="js-main">
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<div class="js-main">
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<h1>Whoops, an error occurred.</h1>
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<h1>Whoops, an error occurred.</h1>
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<p>Help us fix it by sending us feedback: <a href="mailto:support@gluejar.com">support@gluejar.com</a>.</p>
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<p>Help us fix it by <a href="{% url 'feedback' %}">sending us feedback</a>.</p>
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</div>
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</div>
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{% endblock %}
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{% endblock %}
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@ -1,5 +1,5 @@
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{% extends "base.html" %}
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{% extends "base.html" %}
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{% load url from future %}
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{% block news %}
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{% block news %}
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<div class="launch_top">
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<div class="launch_top">
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We estimate that we will be back online at 2:00 pm EDT on Saturday, March 30, 2013.
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We estimate that we will be back online at 2:00 pm EDT on Saturday, March 30, 2013.
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@ -14,7 +14,7 @@
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While you wait, why not like us on <a href="http://facebook.com/unglueit">Facebook</a>, follow us on <a href="http://twitter.com/unglueit">Twitter</a>, or subscribe to our <a href="http://blog.unglue.it">blog</a>? We'll keep you up to date there with our progress fixing things.
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While you wait, why not like us on <a href="http://facebook.com/unglueit">Facebook</a>, follow us on <a href="http://twitter.com/unglueit">Twitter</a>, or subscribe to our <a href="http://blog.unglue.it">blog</a>? We'll keep you up to date there with our progress fixing things.
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</p>
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</p>
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<p>You can also help us by sending us feedback: <a href="mailto:support@gluejar.com">support@gluejar.com</a>.</p>
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<p>You can also help us by <a href="{% url 'feedback' %}">sending us feedback</a>.</p>
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<p>Thank you, and we're sorry for the inconvenience.</p>
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<p>Thank you, and we're sorry for the inconvenience.</p>
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</div>
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</div>
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@ -45,7 +45,7 @@
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<body>
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<body>
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<div id="feedback">
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<div id="feedback">
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<p><a href="/feedback/?page={{request.build_absolute_uri|urlencode:""}}" class="nounderline">Feedback</a></p>
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<p><a href="{% url 'feedback' %}?page={{request.build_absolute_uri|urlencode:""}}" class="nounderline">Feedback</a></p>
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</div>
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</div>
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<div id="about_expandable">
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<div id="about_expandable">
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@ -170,7 +170,7 @@
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<li><a href="{{ faqurl }}">General FAQ</a></li>
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<li><a href="{{ faqurl }}">General FAQ</a></li>
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<li><a href="{% url 'faq_location' 'rightsholders' %}">Author/Publisher FAQ</a></li>
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<li><a href="{% url 'faq_location' 'rightsholders' %}">Author/Publisher FAQ</a></li>
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<li><a href="{% url 'api_help' %}">API</a></li>
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<li><a href="{% url 'api_help' %}">API</a></li>
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<li><a href="mailto:support@gluejar.com">support@gluejar.com</a>
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<li><a href="{% url 'feedback' %}?page={{request.build_absolute_uri|urlencode:""}}">Support</a>
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<li><a href="{{ librariesurl }}">Unglue.it ♥ Libraries</a>
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<li><a href="{{ librariesurl }}">Unglue.it ♥ Libraries</a>
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</ul>
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</ul>
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</div>
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</div>
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@ -401,7 +401,7 @@ $j(document).ready(function() {
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<br />
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<br />
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<h4>Need more help?</h4>
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<h4>Need more help?</h4>
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<p>Email us at <a href="mailto:support@gluejar.com?Subject=Ebook%20downloading%20help">support@gluejar.com</a>.</p>
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<p><a href="{% url 'feedback' %}?page={{request.build_absolute_uri|urlencode:""}}">Ask us a question!</a></p>
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<div>
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<div>
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<a href="http://www.defectivebydesign.org/drm-free"><img src="/static/images/DRM-free150.png" alt="DefectiveByDesign.org" border="0" align="middle" /></a> All downloads from Unglue.it are DRM free. Hooray!
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<a href="http://www.defectivebydesign.org/drm-free"><img src="/static/images/DRM-free150.png" alt="DefectiveByDesign.org" border="0" align="middle" /></a> All downloads from Unglue.it are DRM free. Hooray!
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@ -12,7 +12,7 @@
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<dl>
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<dl>
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<dt class="background: #8dc63f; color: white; font-weight: bold;">Help! My question isn't covered in the FAQs!</dt>
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<dt class="background: #8dc63f; color: white; font-weight: bold;">Help! My question isn't covered in the FAQs!</dt>
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<dd>Please email us at <a href="mailto:support@gluejar.com">support@gluejar.com</a>. We want to make sure everything on the site runs as smoothly as possible. Thanks for helping us do that.</dd>
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<dd><a href="{% url 'feedback' %}?page={{request.build_absolute_uri|urlencode:""}}">Let us know!</a>. We want to make sure everything on the site runs as smoothly as possible. Thanks for helping us do that.</dd>
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</dl>
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</dl>
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{% endif %}
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{% endif %}
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{% if location == 'basics' or location == 'faq' %}
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{% if location == 'basics' or location == 'faq' %}
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@ -122,7 +122,7 @@ Click on this <a href="{% url 'django.contrib.auth.views.password_reset' %}">for
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</dd>
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</dd>
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<dt>I never received an activation email after I signed up, or my activation email isn't working. What do I do?</dt>
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<dt>I never received an activation email after I signed up, or my activation email isn't working. What do I do?</dt>
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<dd>Check your spam folder for mail from notices@gluejar.com. If that doesn't work, contact us at <a href="mailto:support@gluejar.com">support@gluejar.com</a>.</dd>
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<dd>Check your spam folder for mail from notices@gluejar.com. If that doesn't work, <a href="{% url 'feedback' %}?page=no+activation+email">Let us know!</a></dd>
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<dt>How do I connect my Twitter, Facebook, GoodReads, and/or LibraryThing accounts? How can I link to my personal web site?</dt>
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<dt>How do I connect my Twitter, Facebook, GoodReads, and/or LibraryThing accounts? How can I link to my personal web site?</dt>
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@ -157,7 +157,7 @@ If you receive our newsletter, there's a link at the bottom of every message to
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<dl>
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<dl>
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<dt>How can I contact Unglue.it?</dt>
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<dt>How can I contact Unglue.it?</dt>
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<dd>For support requests, <a href="mailto:support@gluejar.com">support@gluejar.com</a>. For general inquiries, use our Ask Questions Frequently account, <a href="mailto:aqf@gluejar.com">aqf@gluejar.com</a>. For rights inquiries, <a href="mailto:rights@gluejar.com">rights@gluejar.com</a>. Media requests, <a href="mailto:press@gluejar.com">press@gluejar.com</a></dd>
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<dd>For support requests, <a href="{% url 'feedback' %}?page=need+support">use our feedback form</a>. For general inquiries, use our Ask Questions Frequently account, <a href="mailto:aqf@gluejar.com">aqf@gluejar.com</a>. For rights inquiries, <a href="mailto:rights@gluejar.com">rights@gluejar.com</a>. Media requests, <a href="mailto:press@gluejar.com">press@gluejar.com</a></dd>
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<dt>Who is Unglue.it?</dt>
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<dt>Who is Unglue.it?</dt>
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{% extends "basedocumentation.html" %}
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{% extends "basedocumentation.html" %}
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{% load url from future %}
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{% block title %}Feedback{% endblock %}
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{% block title %}Feedback{% endblock %}
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{% block doccontent %}
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{% block doccontent %}
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@ -7,7 +7,7 @@
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<p>Love something? Hate something? Found something broken or confusing? Thanks for telling us!</p>
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<p>Love something? Hate something? Found something broken or confusing? Thanks for telling us!</p>
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To: support@gluejar.com<br /><br />
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To: support@gluejar.com<br /><br />
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<form method="POST" action="/feedback/">
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<form method="POST" action="{% url 'feedback' %}">
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{% csrf_token %}
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{% csrf_token %}
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{{ form.sender.errors }}
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{{ form.sender.errors }}
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{{ form.sender.label_tag }}<br />
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{{ form.sender.label_tag }}<br />
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@ -28,4 +28,6 @@
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{{ form.page }}
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{{ form.page }}
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<input type="submit" value="Submit" />
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<input type="submit" value="Submit" />
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</form>
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</form>
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<p>If for some reason this form doesn't work, you can send email to unglue.it support at <a href="mailto:support@gluejar.com">support@gluejar.com</a>.</p>
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{% endblock %}
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{% endblock %}
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<div><h2>Invalid Gift Code</h2>
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<div><h2>Invalid Gift Code</h2>
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<div>
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<div>
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{% if gift %}
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{% if gift %}
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<p>Sorry, the gift code you tried to use for "<a href="{% url 'work' work.id %}">{{ work.title }}</a>" has already been redeemed. If you think it should still be valid, don't hesitate to contact <a href="mailto:support@gluejar.com?subject={{ request.get_full_path|urlencode }}">unglue.it support</a>.
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<p>Sorry, the gift code you tried to use for "<a href="{% url 'work' work.id %}">{{ work.title }}</a>" has already been redeemed. If you think it should still be valid, don't hesitate to <a href="{% url 'feedback' %}?page={{request.build_absolute_uri|urlencode:""}}">contact us</a>.
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</p>
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</p>
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{% else %}
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{% else %}
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<p>Sorry, your gift code is invalid. Perhaps there was a problem cutting and pasting the URL? If you're having trouble, don't hesitate to contact <a href="mailto:support@gluejar.com?subject={{ request.get_full_path|urlencode }}">unglue.it support</a>.
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<p>Sorry, your gift code is invalid. Perhaps there was a problem cutting and pasting the URL? If you're having trouble, don't hesitate to contact <a href="{% url 'feedback' %}?page={{request.build_absolute_uri|urlencode:""}}">contact us</a>.
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</p>
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</p>
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{% endif %}
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{% endif %}
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</div>
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</div>
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<div><h2>Wrong user for gift credit</h2>
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<div><h2>Wrong user for gift credit</h2>
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<div>
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<div>
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<p>Unglue.it would like to process your gift credit, but you are currently logged in as <code>{{request.user.username}}</code>. Your gift credit from {{nonprofit.name}} for ${{ envelope.amount }}.{{ envelope.cents }} is designated for <code>{{ envelope.username }}</code>. To record your credit, you need to <a href='{% url 'auth_logout' %}?next={{ request.get_full_path|urlencode }}'>log out</a>, and then <a href='{% url 'superlogin' %}?next={{ request.get_full_path|urlencode }}'>log in</a> as <code>{{ envelope.username }}</code>. If you have any problem, don't hesitate to contact <a href="mailto:support@gluejar.com?subject={{ request.get_full_path|urlencode }}">unglue.it support</a>.
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<p>Unglue.it would like to process your gift credit, but you are currently logged in as <code>{{request.user.username}}</code>. Your gift credit from {{nonprofit.name}} for ${{ envelope.amount }}.{{ envelope.cents }} is designated for <code>{{ envelope.username }}</code>. To record your credit, you need to <a href='{% url 'auth_logout' %}?next={{ request.get_full_path|urlencode }}'>log out</a>, and then <a href='{% url 'superlogin' %}?next={{ request.get_full_path|urlencode }}'>log in</a> as <code>{{ envelope.username }}</code>. If you have any problem, don't hesitate to <a href="{% url 'feedback' %}?page={{request.build_absolute_uri|urlencode:""}}">contact us</a>.
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</p>
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</p>
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</div>
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</div>
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</div>
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</div>
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{% endifequal %}
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{% endifequal %}
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<br />
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<br />
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<div class="welcomealternatives">
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<div class="welcomealternatives">
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Or you can <a href="{% url 'regluit.frontend.views.edit_user' %}">change your username</a> — <a href="{% url 'free' %}">browse free books</a> — <a href="/feedback/?page={{request.build_absolute_uri|urlencode:""}}">send us feedback</a> — <a href="{% url 'notification_notice_settings' %}">manage your contact preferences</a>
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Or you can <a href="{% url 'regluit.frontend.views.edit_user' %}">change your username</a> — <a href="{% url 'free' %}">browse free books</a> — <a href="{% url 'feedback' %}?page={{request.build_absolute_uri|urlencode:""}}">send us feedback</a> — <a href="{% url 'notification_notice_settings' %}">manage your contact preferences</a>
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</div>
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</div>
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{% endblock %}
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{% endblock %}
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@ -488,7 +488,7 @@ Please fix the following before launching your campaign:
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<li>Have you <a href="{% url 'work_preview' campaign.work.id %}">previewed your campaign</a>? Does it look how you want it to?</li>
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<li>Have you <a href="{% url 'work_preview' campaign.work.id %}">previewed your campaign</a>? Does it look how you want it to?</li>
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</ul>
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</ul>
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<p>If it doesn't look exactly the way you like, or you're having any trouble with your description, we're happy to help; please email unglue.it support (<a href="mailto:support@gluejar.com">support@gluejar.com</a>).</p>
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<p>If it doesn't look exactly the way you like, or you're having any trouble with your description, we're happy to help; please <a href="{% url 'feedback' %}?page={{request.build_absolute_uri|urlencode:""}}">contact us</a>.</p>
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<p>If you're happy with your campaign, here's your moment of truth!</p>
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<p>If you're happy with your campaign, here's your moment of truth!</p>
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{% extends "notification/notice_template.html" %}
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{% extends "notification/notice_template.html" %}
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{% load url from future %}
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{% load humanize %}
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{% load humanize %}
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{% block comments_graphical %}
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{% block comments_graphical %}
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{% block comments_textual %}
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{% block comments_textual %}
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<p>As you requested, we've updated your account with the payment method you provided.</p>
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<p>As you requested, we've updated your account with the payment method you provided.</p>
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<p>If you have any questions, we are happy to help. Simply email us at
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<p>If you have any questions, we are happy to help. Simply <a href="{% url 'feedback' %}?page={{request.build_absolute_uri|urlencode:""}}">contact us</a>.</p>
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<a href="mailto:support@gluejar.com">support@gluejar.com</a>.</p>
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{% if user.profile.account %}
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{% if user.profile.account %}
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<p>The current card we have on file:</p>
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<p>The current card we have on file:</p>
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@ -13,8 +13,7 @@ When you receive your new card, simply go to
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<a href="https://{{ site.domain }}{% url 'manage_account' %}">Accounts & Pledges</a>
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<a href="https://{{ site.domain }}{% url 'manage_account' %}">Accounts & Pledges</a>
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to enter your card information. Thank you!</p>
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to enter your card information. Thank you!</p>
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<p>If you have any questions, we are happy to help. Simply email us at
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<p>If you have any questions, we are happy to help. Simply <a href="{% url 'feedback' %}?page={{request.build_absolute_uri|urlencode:""}}">contact us</a>.</p>
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<a href="mailto:support@gluejar.com">support@gluejar.com</a>.</p>
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{% if user.profile.account %}
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{% if user.profile.account %}
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<p>The current card we have on file:</p>
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<p>The current card we have on file:</p>
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<a href="https://{{ site.domain }}{% url 'manage_account' %}">Accounts & Pledges</a>
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<a href="https://{{ site.domain }}{% url 'manage_account' %}">Accounts & Pledges</a>
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to enter your card information. Thank you!</p>
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to enter your card information. Thank you!</p>
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<p>If you have any questions, we are happy to help. Simply email us at
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<p>If you have any questions, we are happy to help. Simply <a href="{% url 'feedback' %}?page={{request.build_absolute_uri|urlencode:""}}">contact us</a>.</p>
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<a href="mailto:support@gluejar.com">support@gluejar.com</a>.</p>
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{% if user.profile.account %}
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{% if user.profile.account %}
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<p>The current card we have on file:</p>
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<p>The current card we have on file:</p>
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@ -28,7 +28,7 @@ Finally, think about how you're going to publicize your campaign: social media,
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We're thrilled to be working with you.
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We're thrilled to be working with you.
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{% endifequal %}
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{% endifequal %}
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{% ifequal claim.status 'pending' %}
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{% ifequal claim.status 'pending' %}
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The claim for <a href="{% url 'work' claim.work.id %}">{{ claim.work }}</a> will be examined, and we'll email you. Contact us at support@gluejar.com if you need any help.
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The claim for <a href="{% url 'work' claim.work.id %}">{{ claim.work }}</a> will be examined, and we'll email you. <a href="{% url 'feedback' %}?page={{request.build_absolute_uri|urlencode:""}}">Contact us</a> if you need any help.
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{% endifequal %}
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{% endifequal %}
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{% ifequal claim.status 'release' %}
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{% ifequal claim.status 'release' %}
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The claim for <a href="{% url 'work' claim.work.id %}">{{ claim.work }}</a> has been released. Contact us at rights@gluejar.com if you have questions.
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The claim for <a href="{% url 'work' claim.work.id %}">{{ claim.work }}</a> has been released. Contact us at rights@gluejar.com if you have questions.
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</p>
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</p>
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<p>
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<p>
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{% if work.last_campaign_status == 'SUCCESSFUL' %}
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{% if work.last_campaign_status == 'SUCCESSFUL' %}
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If you have any problems with this unglued ebook, please don't hesitate to let us know at <a href="mailto:support@gluejar.com">support@gluejar.com</a>. And if you love being able to give this ebook for free to all of your friends, please consider supporting other ebooks for ungluing.
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If you have any problems with this unglued ebook, please don't hesitate to <a href="{% url 'feedback' %}?page={{request.build_absolute_uri|urlencode:""}}">contact us</a>. And if you love being able to give this ebook for free to all of your friends, please consider supporting other ebooks for ungluing.
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{% else %}
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{% else %}
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If you have any problems with these ebook files, please don't hesitate to let us know at <a href="mailto:support@gluejar.com">support@gluejar.com</a>. For example, if the file isn't what it says it is, or if the licensing or copyright status is misrepresented, we want to know as soon as possble.
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If you have any problems with these ebook files, please don't hesitate to <a href="{% url 'feedback' %}?page={{request.build_absolute_uri|urlencode:""}}">contact us</a>. For example, if the file isn't what it says it is, or if the licensing or copyright status is misrepresented, we want to know as soon as possble.
|
||||||
{% endif %}
|
{% endif %}
|
||||||
</p>
|
</p>
|
||||||
<p>
|
<p>
|
||||||
|
|
|
@ -14,7 +14,7 @@
|
||||||
<div>
|
<div>
|
||||||
<p>Unglue.it would like to accept your credit card, but we encountered a problem: <b>{{transaction.error}}</b> {% if request.user.account_set %}Please <a href="{% url 'manage_account' %}">Update your credit card</a>,
|
<p>Unglue.it would like to accept your credit card, but we encountered a problem: <b>{{transaction.error}}</b> {% if request.user.account_set %}Please <a href="{% url 'manage_account' %}">Update your credit card</a>,
|
||||||
{% else %}Please <a href="{{ request.get_full_path }}">try again</a>,{% endif %}
|
{% else %}Please <a href="{{ request.get_full_path }}">try again</a>,{% endif %}
|
||||||
or contact <a href="mailto:support@gluejar.com?subject={{ request.get_full_path|urlencode }}">unglue.it support</a>.
|
or <a href="{% url 'feedback' %}?page={{request.build_absolute_uri|urlencode:""}}">contact us</a>.
|
||||||
</p>
|
</p>
|
||||||
</div>
|
</div>
|
||||||
</div>
|
</div>
|
||||||
|
|
|
@ -12,7 +12,7 @@
|
||||||
|
|
||||||
<div><h2>Error: Wrong user for a {{ action }} transaction</h2>
|
<div><h2>Error: Wrong user for a {{ action }} transaction</h2>
|
||||||
<div>
|
<div>
|
||||||
<p>Unglue.it would like to process your {{ action }}, but you are currently logged in as <code>{{request.user.username}}</code>. To complete your {{ action }}, you need to <a href='{% url 'auth_logout' %}?next={{ request.get_full_path|urlencode }}'>log out</a>, and then <a href='{% url 'superlogin' %}?next={{ request.get_full_path|urlencode }}'>log in</a> as <code>{{ transaction.user.username }}</code>. If you have any problem, don't hesitate to contact <a href="mailto:support@gluejar.com?subject={{ request.get_full_path|urlencode }}">unglue.it support</a>.
|
<p>Unglue.it would like to process your {{ action }}, but you are currently logged in as <code>{{request.user.username}}</code>. To complete your {{ action }}, you need to <a href='{% url 'auth_logout' %}?next={{ request.get_full_path|urlencode }}'>log out</a>, and then <a href='{% url 'superlogin' %}?next={{ request.get_full_path|urlencode }}'>log in</a> as <code>{{ transaction.user.username }}</code>. If you have any problem, don't hesitate to <a href="{% url 'feedback' %}?page={{request.build_absolute_uri|urlencode:""}}">contact us</a>.
|
||||||
</p>
|
</p>
|
||||||
</div>
|
</div>
|
||||||
</div>
|
</div>
|
||||||
|
|
|
@ -13,7 +13,7 @@
|
||||||
</div>
|
</div>
|
||||||
<br />
|
<br />
|
||||||
<div class="welcomealternatives">
|
<div class="welcomealternatives">
|
||||||
Or you can <a href="{% url 'regluit.frontend.views.edit_user' %}">change your username</a> — <a href="{% url 'work_list' 'popular' %}">see the site's favorite books</a> — <a href="/feedback/">send us feedback</a> — <a href="{% url 'notification_notice_settings' %}">manage your contact preferences</a>
|
Or you can <a href="{% url 'regluit.frontend.views.edit_user' %}">change your username</a> — <a href="{% url 'work_list' 'popular' %}">see the site's favorite books</a> — <a href="{% url 'feedback' %}">send us feedback</a> — <a href="{% url 'notification_notice_settings' %}">manage your contact preferences</a>
|
||||||
</div>
|
</div>
|
||||||
{% endblock %}
|
{% endblock %}
|
||||||
|
|
||||||
|
|
|
@ -244,7 +244,7 @@ If you're an author, publisher, or other rights holder, you can participate more
|
||||||
<li>Use <a href="{% url 'new_edition' '' '' %}">this form</a> to enter the metadata.</li>
|
<li>Use <a href="{% url 'new_edition' '' '' %}">this form</a> to enter the metadata.</li>
|
||||||
<li>Your ebooks must have ISBNs or OCLC numbers assigned.</li>
|
<li>Your ebooks must have ISBNs or OCLC numbers assigned.</li>
|
||||||
<li>Your metadata should have title, authors, language, description.</li>
|
<li>Your metadata should have title, authors, language, description.</li>
|
||||||
<li>If you have a lot of books to enter, <a href="mailto:support@gluejar.com?subject=loading%20metadata">contact us</a> to load ONIX or CSV files for you.</li>
|
<li>If you have a lot of books to enter, <a href="{% url 'feedback' %}?page={{request.build_absolute_uri|urlencode:""}}">contact us</a> to load ONIX or CSV files for you.</li>
|
||||||
</ul></li>
|
</ul></li>
|
||||||
{% if campaigns %}
|
{% if campaigns %}
|
||||||
<li class="checked">You've set up {{ campaigns.count }} campaign(s). Manage them <a href="#managed_campaigns">above.</a></li>
|
<li class="checked">You've set up {{ campaigns.count }} campaign(s). Manage them <a href="#managed_campaigns">above.</a></li>
|
||||||
|
@ -284,5 +284,5 @@ Any print book can be scanned to create a digital file that can then become an e
|
||||||
</ul>
|
</ul>
|
||||||
|
|
||||||
<h2>More Questions</h2>
|
<h2>More Questions</h2>
|
||||||
<p> Check the FAQ to the left, or <a href="/feedback">send us feedback.</a>
|
<p> Check the FAQ to the left, or <a href="{% url 'feedback' %}?page={{request.build_absolute_uri|urlencode:""}}">send us feedback.</a>
|
||||||
{% endblock %}
|
{% endblock %}
|
|
@ -311,7 +311,7 @@ function highlightTarget(targetdiv) {
|
||||||
</div>
|
</div>
|
||||||
</div>
|
</div>
|
||||||
|
|
||||||
<br /><br /><hr />We'd also love to hear your <a href="/feedback">feedback</a>.
|
<br /><br /><hr />We'd also love to hear your <a href="{% url 'feedback' %}?page={{request.build_absolute_uri|urlencode:""}}">feedback</a>.
|
||||||
</div>
|
</div>
|
||||||
{% else %}
|
{% else %}
|
||||||
<div class="empty-wishlist">
|
<div class="empty-wishlist">
|
||||||
|
|
Loading…
Reference in New Issue