regluit/frontend/templates/faq_purchase.html

            <div class="jsmodule">
                <h3 class="jsmod-title"><span>Buying FAQs</span></h3>
                <div class="jsmod-content">
                    <ul class="menu level1">
                    
                    	<li class="first parent">
                    		<span class="faq">Why Buy through Unglue.it?</span>
                            <span class="menu level2 answer">
                            Every purchase made through unglue.it brings the book closer to being free to the world! 
                            </span>
                    	</li>

                        <li class="parent">
                            <span class="faq">What forms of payment do you accept?</span>
                            <span class="menu level2 answer">
                            We accept Visa, Mastercard, American Express, JCB, Discover, and Diners Club.
                            </span>
                        </li>
                        
                        <li class="last parent">
                            <span class="faq">How and when will I get my eBook?</span>
                            <span class="menu level2 answer">
                            Your purchased books will be always available for download from your <a href="{% url supporter request.user %}"> personal unglue.it page</a>. You can read the ebooks on any laptop, ebook reader or tablet. You can also use them within reading environments such as <a href="http://www.readmill.com">Readmill</a>.
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                        <li class="last parent">
                            <span class="faq">What are the formats available?</span>
                            <span class="menu level2 answer">
                            You can use any format that's available for you purchased book- you don't have to select at time of purchase. The available formats are typically PDF, EPUB and MOBI.
                            </span>
                        </li>

                        <li class="parent">
                            <span class="faq">Do eBooks I buy through unglue.it have DRM?</span>
                            <span class="menu level2 answer">
                            NO. However, each purchased book you download from unglue.it is personalized with your unglue.it username and your personal license certificate. You must not make copies of personal ebooks for your friends; if you do so so your license may be revoked and the rightsholders may get mad at you. To share ebooks, you can purchase Unglue.it library licenses!
                            </span>
                        </li>
                        
                        <li class="parent">
                            <span class="faq">Can I get a refund?</span>
                            <span class="menu level2 answer">
                            If you're unhappy with an Unglue.it ebook in any way, use the feedback tab at the right of this page to ask for a refund. But be sure to tell us why- that's our best way of learning how to make Ungue.it better!
                            </span>
                        </li>
                    </ul>
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