44 lines
1.4 KiB
ReStructuredText
44 lines
1.4 KiB
ReStructuredText
Support
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=======
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Getting Help
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------------
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The easiest way to get help with the project is to join the ``#readthedocs``
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channel on Freenode_. We hang out there and you can get real-time help with
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your projects. The other good way is to open an issue on Github_.
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The mailing list at https://groups.google.com/forum/#!forum/read-the-docs is also available for support.
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.. _Freenode: irc://freenode.net/
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.. _Github: http://github.com/rtfd/readthedocs.org/issues
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Backwards Incompatible Changes
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------------------------------
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Backwards Incompatible Changes will be emailed to the `mailing list`_. They will be prefixed with "Backwards
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Incompatible Changes". We are thinking about having some kind of Backwards
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Incompatible Changes policy, much like the 1.0 of a code base, once we define
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the redirects and interfaces that we wish to expose permanently.
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.. _mailing list: https://groups.google.com/forum/#!forum/read-the-docs
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Commercial Support
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------------------
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We offer commercial support for Read the Docs,
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commercial hosting,
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as well as consulting around all documentation systems.
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You can contact us at hello@readthedocs.com to learn more,
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or visit us at https://readthedocs.com.
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Named Support Contact
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~~~~~~~~~~~~~~~~~~~~~
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This level of support gives you priority access to our time.
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Your support requests will be processed in our Priority Support Queue,
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and you will have access to a dedicated support person at Read the Docs.
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