Clean up wording on support page.
Eric Holscher
parent
cf44156282
commit
88c12a6a9c
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@ -873,6 +873,13 @@ div.gold-subscription > form button {
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margin: 1em .3em 1.5em 0em;
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}
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/* Support Page */
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#support_page li {
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margin-left: 1em;
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list-style: inside;
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}
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/* Form Wizards */
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div.actions.wizard-actions button.action-primary,
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div.actions.wizard-actions input.action-primary {
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@ -16,11 +16,6 @@
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<!-- BEGIN header nav -->
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{% if request.user.is_authenticated %}
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<div class="rtfd-header-nav" style="margin-right: 20%">
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<ul>
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<!-- <li><a href="{% url 'gold_detail' %}">{% trans "Support Us" %}</a></li> -->
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</ul>
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</div>
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<div class="menu menu-user" id="subnav-user-menu">
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<div class="menu-button">
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<a href="{% url 'projects_dashboard' %}">
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@ -8,7 +8,9 @@
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<p>
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Read the Docs depends on users like you to help us keep the site sustainable.
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We are adding the concept of <a href="{% url "gold_detail" %}">Read the Docs Gold</a> to allow folks to support us.
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</p>
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<p>
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We now have the concept of <a href="{% url "gold_detail" %}">Read the Docs Gold</a> to allow folks to support us. You can pay us a set amount every month, and we'll keep the site running, and improving all the time.
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</p>
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<form method="get" action="{% url "gold_detail" %}">
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@ -19,9 +21,7 @@
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<div class="module onboard onboard-accounts">
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<h3>Thanks!</h3>
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<p>
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Your support of Read the Docs helps make the site better each and every month.
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It also allows us to provide enhanced support to you,
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so <a href="{% url "support" %}">let us know</a> if you ever need help.
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Your <a href="{% url "gold_detail" %}">support</a> of Read the Docs helps make the site better each and every month.
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</p>
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{% endif %}
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@ -1,47 +1,75 @@
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{% extends "base.html" %}
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{% load i18n %}
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{% load core_tags %}
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{% block title %}Support{% endblock %}
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{% block content %}
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{% if request.user.gold.count %}
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<h3>Priority Support</h3>
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<p>
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Gold users have access to priority support for Read the Docs.
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You can contact us at <a href="mailto:{{ support_email }}">{{ support_email }}</a>.
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</p>
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{% else %}
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<h3>Community Support Support</h3>
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<p>
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Since Read the Docs is a community site,
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we aren't able to offer any guarentees in support response time.
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</p>
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<div id="support_page">
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{% filter restructuredtext %}
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<p>
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You can file a bug on our <a href="https://github.com/rtfd/readthedocs.org/issues">GitHub Issue Tracker</a>,
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Usage Questions
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~~~~~~~~~~~~~~~~
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If you have questions about how to use Read the Docs well,
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`Stack Overflow`_ is the best place to ask. Tag questions with ``read-the-docs`` so other folks can find them easily.
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{% if not request.user.gold.count %}
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Priority Support
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~~~~~~~~~~~~~~~~
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Gold users have access to priority support for Read the Docs.
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You can contact us at {{ support_email }}.
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**Thanks for supporting the site.**
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{% else %}
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Community Support
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~~~~~~~~~~~~~~~~
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Read the Docs is a community supported site.
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Currently nobody is paid to handle readthedocs.org support.
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We are hoping to bring in enough money with our `Gold`_ program to change that,
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so please sign up if you are able.
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**All people answering your questions are doing it with their own time,
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so please be kind and provide as much infromation as possible.**
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Bugs & Support Issues
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~~~~~~~~~~~~~~~~~~~~~
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You can file a bug on our `GitHub Issue Tracker`_,
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and it will be taken care of as soon as possible.
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We do offer <strong>priority support</strong> to Gold users.
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You can <a href="{% url "gold_detail" %}">sign up</a> for Gold for access to priority support.
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</p>
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We do offer priority support to Gold users.
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You can `sign up`_ for Gold for access to priority support.
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{% endif %}
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<p>
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Reporting Issues
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~~~~~~~~~~~~~~~~
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When reporting a bug,
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please include as much information as possible that will help us solve this issue.
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This includes:
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</p>
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<ul>
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<li>Project Name</li>
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<li>URL</li>
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<li>Action taken</li>
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<li>Expected Result</li>
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<li>Actual Result</li>
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</ul>
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* Project Name
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* URL
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* Action taken
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* Expected Result
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* Actual Result
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<p>
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Thanks for using Read the Docs!
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</p>
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.. _Stack Overflow: http://stackoverflow.com/questions/tagged/read-the-docs
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.. _Github Issue Tracker: https://github.com/rtfd/readthedocs.org/issues
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.. _sign up: {% url "gold_detail" %}
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.. _Gold: {% url "gold_detail" %}
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{% endfilter %}
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</div>
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{% endblock %}
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